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Have a question or need help with your order?
Before reaching out, check our FAQ and Shipping Policy — most common questions are answered there!
You can contact our support team any time at support@buzee.io.
For order-related inquiries, please:
- Contact us from the email address used at checkout
- Include your Order ID for faster assistance
We aim to respond within 1–2 business days, though during product drops or holidays, it may take slightly longer. We appreciate your patience!
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Message us directly on WhatsApp via the button on the bottom right corner of our site, or tap here: Chat on WhatsApp
Our team is available Monday to Friday, 10 AM – 6 PM (UTC+8).
If you're reaching out for press inquiries, brand collaborations, or content creator partnerships, please email us at collab@buzee.io.